Privacy Policy

Effective November 8, 2026

ComeBy is a booking, payments and messaging service operated by Paramount IT Solutions ("Paramount", "we", "us"). This policy explains what personal information ComeBy handles, why, and the choices you have.

Who is responsible for your information

• If you book with a business that uses ComeBy, that business decides what information it collects and how it uses it. We process your information on the business's behalf, as its service provider. The business's own privacy policy also applies, and requests about your information are best sent to the business; we will help it respond.
• If you are a business owner or staff member, or you visit this website, Paramount is responsible for your account and usage information.

What we collect

• Contact details: name, phone number and email, given when booking or when a business adds you as a customer or staff member.
• Booking details: services, times, staff, notes you or the business add, and booking history with that business.
• Payment details: card payments are handled by our payment partner. We receive the payment result and the last four digits of the card, never the full card number.
• Messaging consent: whether you agreed to texts, the wording you agreed to, and when.
• Technical information: IP address, device and browser type, and logs needed to keep the service secure and working.

How we use it

• To make, change and remind you about bookings, and to take payments, for the business you booked with.
• To send confirmations and reminders by email, and by text only if you agreed.
• To keep the service secure, prevent fraud and abuse, and fix problems.
• To meet legal obligations.

What we never do

• We do not sell personal information.
• We do not share mobile numbers or text-messaging opt-in information with third parties or affiliates for their marketing or promotional purposes.
• One business cannot see another business's customers. Each business's data is kept separate.

Text messages

Businesses on ComeBy send appointment confirmations and reminders by text only to customers who opted in. Message frequency varies with your bookings. Message and data rates may apply. Reply STOP to stop texts or HELP for help at any time; we honor opt-outs automatically.

Who we share it with

Only with service providers that help run ComeBy, under contracts that limit their use of the data: cloud hosting and messaging (Microsoft Azure, in the United States), card payments (our payment partner), and bot protection on public forms. We may disclose information if the law requires it.

How long we keep it

We keep booking and customer information for as long as the business uses ComeBy, or as the business directs, and as long as needed for legal, tax or dispute purposes. When a business closes its account, we delete its data after giving it the chance to export it, except where the law requires us to keep it.

Security

Information is encrypted in transit and at rest, each business's data is isolated from others, and staff access is limited by role. No system is perfectly secure, and we will notify affected businesses and people of a breach as the law requires.

Your choices and rights

You can ask to see, correct or delete your information, and you can opt out of texts at any time. Depending on where you live, including California, you may have additional rights, and we will not treat you differently for using them. Send requests to the business you booked with, or to us at privacy@theparamountsolutions.com.

Children

ComeBy is not directed to children under 13, and we do not knowingly collect their information.

Changes

We will post changes here and update the effective date. If a change is significant, we will tell businesses before it takes effect.

Contact

Paramount IT Solutions · theparamountsolutions.com · privacy@theparamountsolutions.com